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SilverBullet takes seriously the responsibility to protect the privacy of our users and any information that is collected both from their site visit and that which they may elect to share. The way our website processes, stores and protects user data and information is detailed within this policy.
SilverBullet collects information voluntarily supplied by our users when they fill out a form to request more information or a direct contact from our business. This includes personal information in the form of names and e-mail addresses. This personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.
Every effort has been made to ensure a safe and secure form to email submission process however we do advise our users that they use this process at their own risk.
Email marketing campaigns published by SilverBullet may contain tracking facilities within the actual email. Subscriber activity would be tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Users may, at any time, visit our site anonymously.
Any information submitted via the form is used for the purpose of providing further information about the products / services we offer or to assist in answering any questions or queries that may have been submitted.
This may include subscribing user to any email and/or newsletter program we operates but only where this was made explicit and express permission was granted by the user when submitting any form to email process.
Any tracked non-personalized data we collect may be used to improve our website and or email experience.
We implement a variety of security measures to maintain the safety of user’s personal information in compliance to all UK national laws and requirements for user privacy.
Cookies are text files containing small amounts of information which are downloaded to a computer or mobile device when a user visits a site. Cookies help sites remember user preferences and recognize specific devices. You can find more information about cookies at: www.allaboutcookies.org.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Company name: Silver Bullet Data Services
VAT Number: 247 3450 07
Company Number: 10081847